Who We Are
About Total Restoration Services Team
We are New York State’s premier full-service restoration and remodeling company. From the first emergency call to the final coat of paint, we are the only team you need, anywhere in the state.t
A Statewide Team You Can Trust
Property damage is one of the most stressful events a homeowner or business owner can face. Total Restoration Services was founded on a simple principle: people experiencing a disaster shouldn't have to navigate a maze of different contractors, cleaners, and insurance adjusters just to get their property back to normal.
We built a true, full-service restoration company. We brought the industry's best mitigation specialists, licensed environmental abatement crews, and expert construction professionals together under one roof. Today, we proudly serve communities across the entire state of New York. By utilizing strategic regional dispatch centers, our experts can reach your property no matter where you are located.
Whether you are dealing with a flooded basement, hidden toxic mold, or need a complete post-fire structural rebuild, we treat your property as if it were our own.
What Drives Us
The Pillars of Our Business
We don't just repair buildings; we restore peace of mind. Every project we take on is guided by four core values.
Compassion First
We understand that we are meeting you on what might be your worst day. We lead with empathy, patience, and 100% judgment-free support.
Uncompromising Quality
We never cut corners. From using hospital-grade sanitizers to high-end building materials, our workmanship is designed to last a lifetime.
A Seamless Experience
You deal with one dedicated project manager. We handle the cleanup, the hazard removal, the insurance billing, and the construction.
Statewide Dedication
We live and work in the great state of New York. When severe weather strikes—from lake-effect snow to coastal storms—we are here to help our neighbors recover.
One Seamless Team
Why A "Full-Service" Company Matters
Most "restoration" companies are actually just mitigation companies. They show up, tear out your wet drywall, place some fans, and leave you with a demolished house. You are then forced to find, hire, and manage a separate general contractor to put your house back together.
At Total Restoration Services, one call solves it all. Because we have an in-house construction and remodeling division, we seamlessly transition from cleaning up the disaster to rebuilding your property. Our direct-billing insurance experts use industry-standard Xactimate software to negotiate with your adjuster on your behalf for the entire project, ensuring your claim covers both the cleanup and the rebuild fairly.
Local Biohazard Cleanup Across New York
Local Biohazard Cleanup across New York state.
We are your trusted, local cleanup crew. When a severe accident or sewage backup happens, we are a short drive away. We proudly provide safe biohazard cleanup in:
How We Can Help Restore Your Property in New York State
We have specialized, highly-trained teams for every type of disaster.
Click on any service below to learn more about our specific processes.
Certified, Licensed, and Fully Insured
When your property is on the line, you cannot afford to hire amateurs. Total Restoration Services holds the highest credentials in the restoration and abatement industry.
IIRC Certified
Certified in water & fire damage mitigation by the industry's gold standard.
OSHA Compliant
Rigorous safety training to handle biohazards, mold, and structural collapses safely.
Fully Insured
Comprehensive commercial liability and pollution insurance to fully protect your property.
Total Restoration Services provides 24/7 emergency mitigation, abatement, and reconstruction across Upstate New York.
Quick Links
Business Hours
Monday --------- 8AM - 5PM
Tuesday -------- 8AM - 5PM
Wednesday ----- 8AM - 5PM
Thursday ------- 8AM - 5PM
Friday ----------- 8AM - 5PM
Saturday & Sunday -- By Appointment
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