Serving Rochester & Monroe County
Local, certified, and ready 24/7. When a storm, fire, or flood strikes your Monroe County home or business, Total Restoration Services is just minutes away.
We have specialized, highly-trained teams for every type of disaster.
Click on any service below to learn more about our specific processes.
Living off the shores of Lake Ontario means our properties face serious weather threats. From massive lake-effect snowstorms that cause heavy ice dams and roof leaks, to freezing temperatures that burst pipes across Monroe County, water damage is a constant risk for Rochester homeowners.
Rochester also features incredible historic architecture. Beautiful older homes in neighborhoods like Park Avenue, Corn Hill, and the South Wedge were often built well before modern safety standards. These historic properties frequently hide asbestos in floor tiles and basement pipe wraps, and are highly prone to mold growth in damp foundations. Our local crews know exactly how to handle these older homes, ensuring safe, legal restoration that meets all New York State codes.
Lake-Effect Snow & Ice Dam Water Damage
Historic Home Asbestos Abatement
Damp Basement Mold Remediation
Our local crews are standing by 24/7. Don't let damage get worse while you wait.
Common questions from our Monroe County customers.
We provide 24/7/365 emergency response throughout the Greater Rochester area. Because our crews are local, we typically arrive on-site within 60 minutes for calls in Rochester, Greece, Irondequoit, Henrietta, and Brighton. Whether it’s a midnight pipe burst or storm damage from Lake Ontario winds, we are ready to stabilize your property immediately.
Yes. Many Rochester homes, especially those in areas like Chili or near the Irondequoit Bay, struggle with high water tables and hydrostatic pressure. We specialize in advanced water extraction and structural drying. We don't just "shop-vac" the mess; we use industrial dehumidifiers and moisture sensors to ensure your foundation and framing are dry, preventing the mold issues common in Rochester’s older housing stock.
Absolutely. Rochester is home to many beautiful historic properties (like those in the Park Avenue or Corn Hill districts) that often contain asbestos-insulated pipes or lead paint. We are fully licensed by the New York State Department of Labor for Asbestos Abatement and Mold Remediation. We follow strict NYS Code Rule 56 protocols to ensure hazardous materials are removed safely without contaminating the rest of your home.
Yes. We have established relationships with many local insurance adjusters and agencies throughout the Finger Lakes region. We use Xactimate, the same software used by most insurance carriers, to provide transparent and accurate estimates. We can even bill your insurance company directly, taking the paperwork off your plate so you can focus on getting your life back to normal.
No. The "Total" in Total Restoration Services means we handle everything from the initial emergency cleanup to the final coat of paint. After we mitigate the water or fire damage, our in-house construction division handles the full rebuild—including drywall, flooring, and cabinetry. You work with one dedicated project manager from the moment we arrive until the day you move back in.
Total Restoration Services provides 24/7 emergency mitigation, abatement, and reconstruction across Upstate New York.
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