Judgment-Free & Compassionate Help
We understand that clearing a cluttered home can feel impossible. Our caring team offers judgment-free help to sort your items, clear the clutter, and safely restore your living space.
Hoarding is a highly sensitive situation, and the thought of cleaning up can be overwhelming for everyone involved. Large piles of items do more than just take up space—they create fire hazards, block doors, and often hide dangerous mold, animal waste, or pests. You do not have to tackle this alone. We are here to help you or your loved one safely reclaim the home.
Respectful Sorting:
We work at your pace to figure out what to keep, what to donate, and what to throw away.
Full Pack Out Services:
We carefully pack up the items you want to keep and store them safely while we clean the house.
Heavy-Duty Cleaning:
We scrub, sanitize, and remove deep stains and odors that regular house cleaners cannot handle.
Safe Hazard Removal:
We safely find and remove hidden dangers like black mold, pests, or biohazards hidden under the clutter.

We put you in control. We never rush you, and we never throw away your important items without your permission.
Private Assessment
We visit the home for a free, private meeting. We listen to your goals and make a custom plan that you feel comfortable with.
Sort & Pack Out
We carefully sort through the items. We box up the things you want to keep and move them to a safe storage area (a "pack out") so we have room to clean.
Deep Clean & Repair
Once the clutter is out, we deep-clean the empty rooms. We wash the walls, sanitize the floors, and destroy any bad odors.
100% Judgment-Free
We treat you and your family with complete respect, patience, and kindness. We are here to help, not to judge.
Discreet & Private
Your privacy matters. We can arrive in plain, unmarked vehicles so your neighbors do not ask unwanted questions.
Trained Professionals
Our team is specially trained to handle the physical and emotional challenges of heavy hoarding cleanup safely.
Secure Pack Out Storage
We use careful packing methods and secure storage to make sure your valuable keepsakes are protected during the clean..
Local Biohazard Cleanup across New York state.
We are your trusted, local cleanup crew. When a severe accident or sewage backup happens, we are a short drive away. We proudly provide safe biohazard cleanup in:

Taking the first step is the hardest part, but we are here to support you every step of the way. Call us today for a completely private, free consultation.
Are you just going to come in and throw everything away
Absolutely not. We know these items are important to you. We work right alongside you or your family to sort through everything. You always have the final say on what stays and what goes.
A pack out is when we carefully wrap and box up the items you want to keep. We move these boxes to a safe, secure storage facility. This empties the house so our team can safely deep-clean the floors and walls. Once the home is clean, we bring your items back.
Is itsafe for me to clean the house myself?
Severe hoarding often hides dangerous health risks like mold, asbestos, or animal droppings. Breathing in these particles can make you very sick. It is always safest to let a certified team with masks and special cleaning tools handle the heavy lifting.
We have specialized, highly-trained teams for every type of disaster.
Click on any service below to learn more about our specific processes.
Total Restoration Services provides 24/7 emergency mitigation, abatement, and reconstruction across Upstate New York.
Monday --------- 8AM - 5PM
Tuesday -------- 8AM - 5PM
Wednesday ----- 8AM - 5PM
Thursday ------- 8AM - 5PM
Friday ----------- 8AM - 5PM
Saturday & Sunday -- By Appointment
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